Privacy Policy
At Renewme Yoga we value your privacy as much as our own and operate on a light-touch principle. Except where compelled by law, we promise to never share your personal details with third parties without your consent and only collect the information we need to fulfil and improve our service to you.
This privacy policy explains under what circumstances we collect personal information and how it is processed. It also makes clear our undertaking to keep your information confidential. We will only keep your data for as long as you are happy for us to do so and will remove it at your personal request.
When do we collect information about you?
- When you make an enquiry, register interest, or respond to a marketing campaign
- Request to join the newsletter
- Book onto yoga classes, workshops or retreats
- Book a personal massage treatment
- Complete a medical health form
- Navigate around this website (usage is tracked by cookies)
- Submit a complaint
What information do we collect?
Personal Data – Contact information such as your name, email address, and telephone number; event booking and attendance data; any medical health information you have provided to facilitate personalised advice or modifications; and financial transactions for services due or delivered.
Web Usage and Tracking Data – We may also collect anonymised web usage data through the use of cookies to help us understand how the website is arrived at and how it is being used so that we can improve the service. This usage and tracking data may include anonymous unique identifiers, device and browser type, website pages visited, time spent on page, and other diagnostic data.
How will we use this information?
We collect information to process your booking, to make sure you are offered a safe, personalised practice and with your consent, to send you newsletters and marketing information about activities and events which may be of interest to you. This might include information about upcoming classes, workshops and retreats or new web content. You can opt-out of the mailing list at any time by following the unsubscribe link provided in any email we send.
Mailing List Storage
The Renewme mailing list is stored securely on Mail Chimp, who are complaint with the GDPR regulation (General Data Protection). View Mailchimp’s privacy policy here.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes as well as being able to correct, update or delete any personal information that you may have submitted to the site or through any other method of communication. You also reserve the right to unsubscribe from any form of communication that we send you or mailing lists we may have you in. To do so please click on the relevant link within the collateral or page or email your request to info@renewmeyoga.yellowelephantdesigns.com. You also reserve the right to access any personal information we hold about you upon requesting it.
Complaints
If you feel that your personal data has not been handled correctly and are not satisfied with our handling of your complaint, you have the right to contact the ICO (Information Commissioner’s Office) who can investigate the matter.
About Cookies
A cookie is a piece of data that is placed in your browser, which it may then store on your computer. It helps to distinguish you from other users of the website and is used to track and log data on visitor infrastructure and usage behaviour. You can set your browser to alert you when you receive a cookie, providing you with the opportunity to decline it, or you can turn them off all together. However by doing this you may hamper the user experience on certain websites. For further information visit www.allaboutcookies.org.
Changes to the Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page. Policy last updated on 06/11/2020.
Contact Us
If you have any questions or comments about this privacy policy or the information we hold about you please email us at info@renewmeyoga.yellowelephantdesigns.com.